We, Euro Manufacturing and Marketing Limited take your privacy very seriously. Please read this policy carefully because it contains important information about us and:
• The personal information we collect about you, our users
• What we do with your information, and
• Who your information may be shared with
Who we are:
Euro Manufacturing and Marketing Ltd (‘we’ or ‘us’) are a ‘data controller’ for the purposes of the Data Protection Act 1998, (i.e. we are responsible for, and control the processing of, your personal information).
Information we collect:
Personal information you provide to us
We collect the following personal information that you provide to us:
Contact names within your business (purchasing department, accounts, credit control)
Email addresses within your business
Business/ trading/delivery address
No of years trading
Company registration number
Telephone/ Fax number
Name of Directors/ Owners of the business
Trading/ business name
Some examples of when we collect this information include:
When registering for a credit account
When making purchases
When making payments
When requesting refunds
When receiving account statements/ invoices / quotations
When making enquiries via email / phone / post
Personal information provided by third parties
We may receive information about you from other sources. This information may include:
Credit application form
We will add this information to the information we hold about you for the following purposes:
To check Creditworthiness;
To check for possible fraudulent activity;
To confirm the customer trading status.
Personal information you provide about third parties
If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:
Shall consent on their behalf to the processing of their personal data;
Shall receive any data protection notices on their behalf
How we use the information we collect
We collect information about our users for the following purposes:
Identify you and manage any accounts you hold with us; process your order and enquiry; conduct research, statistical analysis, carry out customer profiling and analyse your purchasing preferences.
Who your information may be shared with
We will not sell, distribute or lease your personal information with third parties unless we have your permission or are required by law to do so. We may from time to time use your personal information to send you promotional information about offers we think may be of interest to you.
Keeping your information secure
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and at our premises.
These measures may include the following examples:
All personal information is stored on a secured database. Card Payments are processed through PayPal Virtual Terminal in compliance with the Payment Card Industry Data Security Standard (PCI DSS) process. We only store the information for as long as necessary and only for the purposes of sale of goods and services, once personal data is no longer needed, we will destroy it securely.
What rights do you have?
Right to request a copy of your information
You may request details of personal information we hold about you, and you may also request the erasure of your personal data from our systems. We will comply with any requests to exercise these rights in accordance with applicable law. Please be aware, however, that there are a number of limitations to these rights, and there may be circumstances where we are not able to comply with your request.
Right to collect any mistakes in your information
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the address below. We will promptly correct any information found to be incorrect.
Right to ask us to stop contacting you
You can ask us to stop contacting you. If you would like to do this, please:
• Email, call or write to us (using the contact details below)
• Let us have proof of your identity and address, and
• Let us know what method of contact you are not happy with, if you are unhappy with certain ways of contacting you only (for example, you may be happy for us to contact you by email but not by telephone)
We use Google and Bing Webmaster Tools and may use others to identify which pages are being found on Search Engines and viewed. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
Links to other websites
Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
If you have any questions about this policy or the information we hold about you, please contact us by:
Post: Euro Works, 11-13 High Street, Wem, Shropshire, SY4 5AA
Telephone: 01939 235073